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Refund & Return Policies

Service as It Should Be

At Lulu's Closets, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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30 Day Money Back Guarantee

If you are not happy with your jewelry and do not want to choose another piece as an exchange, you can return it for a refund and shipping costs will be paid by you.  In order to receive a refund, products must be returned in their original saleable condition and refunds will not be processed after 30 days.  To process a refund, please contact Luana Stowe at LuanaStowe@gmail.com or Dustin Rabin at Drabin01@aol.com.  Your order number and order date must be provided.

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Refund & Returns: Store Policies

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